Theatre IV on Tour - Field Trips - Frequently Asked Questions

Q. How long is the performance?
A. All of our performances are approximately 1 hour long, with the exception of performances at the Empire Theatre in Richmond, VA. (Check with our representatives when making your plans for A Christmas Carol and The Sound of Music at the Empire Theatre. 1-800-275-5005.)

Q. Is this show appropriate for my students in terms of age and curriculum?
A. In our show descriptions we include evaluations for grade level appropriateness as well as curriculum tie-ins. Show descriptions are available here.

Q. Where can I find educational materials about the plays?
A. Educational study guides designed specifically for each play are mailed with each order confirmation. We also provide online Study Guides for a growing number of our shows.

Q. Can I bring my final payment the day of the show?
A. No. A non-refundable 20% deposit is due within two weeks of your reservation. Final payment is due a minimum of two weeks prior to performance date. Please remember to mail all payments or to call us at 800- 275-5005 to pay by VISA, Mastercard or American Express. We will not be able to accept payments at the performance site.

Q: What do I do if my payment is late? Will my reservation be cancelled?
A: Please call us to make alternative payment arrangements. We will hold your seats until instructed otherwise.

Q. What if I gain or lose students after I place this order?
A. You have up to 2 weeks prior to the performance to adjust your quantities. Reservation increases will be subject to availability of seats.

Q. Can you accommodate my handicapped students?
A. All Theatre IV America performances are handicapped accessible. Please let us know about any special needs at the time you place your order.

Q. Are we going to get good seats?
A. Seating is general admission and is handled on a first come, first served basis.

Q. How early should we get to the performance?
A. We recommend arriving at the theatre 30 minutes before curtain time.

Q. Can you give me directions to the theatre?
A. All Theatre IV America confirmation sheets include directions to the performance location.

Q: What do I do if I find out my group cannot attend?
A: You must call us to cancel your reservation. We will hold your seats until instructed otherwise

Q. If this field trip is canceled because of bad weather, can I get my money back?
A. Please read carefully, as our policy has changed. Tickets are not refundable, unless Theatre IV America is forced to cancel the performance, in which case all payments will be refunded to the purchaser, who hereby waives any additional claims or compensation. If the purchaser is forced to cancel the contract due to reasons other than an act of God, we ask that the purchaser please notify Theatre IV America as soon as possible so that other requests may be satisfied. If the purchaser is forced to cancel the contract due to bad weather or an act of God, all payments will be credited to the purchaser for another Theatre IV America performance.

Prices



HOME Shows in your School: List of Shows Study Guides *Hugs & Kisses* Email the School Tour Dept. Field Trips: Overview States D - O States P - V Study Guides FAQ Email Theatre IV America 1-800-275-5005 Arts Presenters: List of Shows Photos Study Guides Email the National Tour Dept. 1-800-235-8687 Our Company: Contact Theatre IV Artistic Director Managing Director Support Theatre IV Mission Statement History Privacy Policy Theatre IV Blog eNewsletter Theatre IV on Twitter Auditions Volunteer Richmond, VA Mainstage at the Empire Search the Site	Field Trip Performances Frequently Asked Questions Q. How long is the performance? A. All of our performances are approximately 1 hour long, with the exception of performances at the Empire Theatre in Richmond, VA. (Check with our representatives when making your plans for A Christmas Carol and The Sound of Music at the Empire Theatre. 1-800-275-5005.) Q. Is this show appropriate for my students in terms of age and curriculum? A. In our show descriptions we include evaluations for grade level appropriateness as well as curriculum tie-ins. Show descriptions are available here. Q. Where can I find educational materials about the plays? A. Educational study guides designed specifically for each play are mailed with each order confirmation. We also provide online Study Guides for a growing number of our shows. Q. Can I bring my final payment the day of the show? A. No. A non-refundable 20% deposit is due within two weeks of your reservation. Final payment is due a minimum of two weeks prior to performance date. Please remember to mail all payments or to call us at 800- 275-5005 to pay by VISA, Mastercard or American Express. We will not be able to accept payments at the performance site. Q: What do I do if my payment is late? Will my reservation be cancelled? A: Please call us to make alternative payment arrangements. We will hold your seats until instructed otherwise. Q. What if I gain or lose students after I place this order? A. You have up to 2 weeks prior to the performance to adjust your quantities. Reservation increases will be subject to availability of seats. Q. Can you accommodate my handicapped students? A. All Theatre IV America performances are handicapped accessible. Please let us know about any special needs at the time you place your order. Q. Are we going to get good seats? A. Seating is general admission and is handled on a first come, first served basis. Q. How early should we get to the performance? A. We recommend arriving at the theatre 30 minutes before curtain time. Q. Can you give me directions to the theatre? A. All Theatre IV America confirmation sheets include directions to the performance location. Q: What do I do if I find out my group cannot attend? A: You must call us to cancel your reservation. We will hold your seats until instructed otherwise Q. If this field trip is canceled because of bad weather, can I get my money back? A. Please read carefully, as our policy has changed. Tickets are not refundable, unless Theatre IV America is forced to cancel the performance, in which case all payments will be refunded to the purchaser, who hereby waives any additional claims or compensation. If the purchaser is forced to cancel the contract due to reasons other than an act of God, we ask that the purchaser please notify Theatre IV America as soon as possible so that other requests may be satisfied. If the purchaser is forced to cancel the contract due to bad weather or an act of God, all payments will be credited to the purchaser for another Theatre IV America performance. Prices Most shows only $7.50 each for groups of 15 or more Most shows only $10 each for groups of less than 15 One adult admitted FREE with every 15 students Prices at the Empire Theatre in Richmond, VA *For The Ugly Duckling, Ben Franklin and His Kite, The Song of Mulan, Buffalo Soldier* and Jack and the Beanstalk: Only $7.50 each for groups of 15 or more Only $10 each for groups of fewer than 15 For A Christmas Carol and The Sound of Music: Only $15 each for groups of 15 or more Only $19 each for groups of fewer than 15 One adult admitted FREE with every 10 students. SHOWS RUN APPROXIMATELY ONE HOUR (At the Empire Theatre in Richmond, VA only A Christmas Carol** and The Sound of Music may run closer to 2 hours. Check with our representatives when making your plans.) Prices and policy subject to change without notice. Please contact Theatre IV for up to the minute information. Contact Us Phone: 1-800-275-5005 FAX: 1-800-821-9111 Email Theatre IV America Have a question? Email Us Your question will be forwarded to the appropriate staff member. Subscribe to our eNewsletter to stay informed. . .
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